Privacy Policy

Fair View Insurance Ltd Trading as Fair View Insurance and PlusInsure.ie Privacy Notice 25th May 2018

Please read this Privacy notice carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Introduction

Fair View Insurance Ltd is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of Fair View Insurance Ltd in relation to the information we collect about you.

For the purposes of the GDPR the data controller is:
Name: Fair View Insurance Ltd
Address: Ballykeeran, Athlone, Co Westmeath

When we refer to ‘we’ it is Fair View Insurance Ltd

Who are we?

Fair View Insurance Ltd are insurance brokers. We provide advice and arrange contracts of insurance and related transactions on behalf of clients in relation to a wide range of general insurance products including motor, property, business and liability insurance.

Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here:

• Name: Paul O Brien
• Email address: info@fairviewinsurance.ie
• Phone number: 0857649353

Purpose for processing your data

Why we are processing your data? Our legal basis. In order for us to provide you with our general insurance broking services we need to collect personal data in order to advise you and arrange any contracts of insurance or related transactions on your behalf with insurers / insurance providers. Our reason (lawful reason) for processing your data under the GDPR is:

• Legal basis – Fair View Insurance Ltd needs to process your data as this is necessary in relation to a contract of insurance to which the individual has entered into or because the individual has asked for something to be done so they can enter into a contract of insurance, with an insurer / insurance provider.

In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.

How will Fair View Insurance Ltd use the personal data it collects about me?

Fair View Insurance Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary.

Special Categories of personal data

If we collect any special categories of personal data (e.g. health, religious beliefs, racial, ethnic origin – financial information is not classified as special categories of personal data) – we will ensure the below

Explicit consent – we will obtain your explicit consent

Who are we sharing your data with?

We may pass your personal data on to third-party service providers contracted to provide our insurance broker software system & equote trading platform, IT system support & maintenance, offsite data backup, offsite telephone-call recording & backup and statutory audit services in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide on your behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with our data procedures policy.

If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your explicit consent, unless we are legally required to do otherwise.

The third parties that we pass your personal data to are:

• Applied Systems Ireland
• Callmetrics Ireland
• O Farrell & Co Accountants

We have issued all our third party processors with a Data Processor checklist asking them GDPR specific questions

If we transfer personal data to a third party or outside the EU we as the data controller will ensure the recipient (processor or another controller) has provided the appropriate safeguards and on condition that enforceable data subject rights and effective legal remedies for you the data subject are available.

Data Subjects Rights:

Fair View Insurance Ltd facilitate you, our clients, rights in line with our data protection policy and the subject access request procedure. This is available on request.

Your rights as a data subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling
Right to judicial review: in the event that Organisation Name refuses your request under rights of access, we will provide you with a reason as to why.
All of the above requests will be forwarded on should there be a third party involved as we have indicated in the processing of your personal data.

Additional information we are providing you with to ensure we are transparent and fair with our processing

Retention of your personal data

Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Fair View Insurance Ltd will process personal data in accordance with our retention schedule. This retention schedule has been governed by our regulatory body (xxx) and our internal governance.

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Fair View Insurance Ltd or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and Organisation Name’s data protection representatives Data Protection Officer / GDPR Owner

Failure to provide further information

If we are collecting your data for a contract x and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.

Additional Processing

If we intend to further process your personal data for a purpose other than for which the data was collected, we will provide this information prior to processing this data.

Contact Us

Your privacy is important to us. If you have any comments or questions regarding this statement, please contact us:
Email: Info@fairviewinsurance.ie
Tel: 0857649353

Telephone Calls

We record all telephone calls and all follow up calls for verification and training purposes.

Privacy policy statement changes

Fair View Insurance Ltd may change this privacy policy from time to time. When such a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this privacy policy periodically so you’re aware of any changes. By using our services you agree to this privacy policy.